Our digital services are designed in accordance with EN 301 549 V.3.2.1, the European accessibility standard for digital products and services. This ensures they function seamlessly across desktop computers, mobile devices, and assistive technologies such as screen readers. We aim to meet the internationally recognized WCAG 2.1 Level AA standard for web accessibility, supporting a broad range of users with visual, auditory, physical, speech, cognitive, linguistic, learning, and neurological disabilities across various digital platforms.
Keyboard navigation
You can navigate through our website using your keyboard alone. Use the Tab key to move forward through interactive elements, Shift + Tab to move backward, and Enter or Space to activate buttons and links.
Font size adjustment
For better readability, increase the text size using your browser’s zoom function (Ctrl/Cmd + “+”) or adjust the font size in your browser settings. Most modern browsers support zooming up to 200% without any loss of functionality.
Screen reader compatibility
Our website is designed to work with screen readers and other assistive technologies. We use proper heading structures, alternative text for images, and descriptive link text to ensure content is accessible to users with visual impairments. A selection of popular screen readers includes:
- JAWS (Windows)
- NVDA (Windows, free)
- System Access (Windows)
- Narrator (built into Windows, free)
- VoiceOver (built into macOS, free)
Known limitations
While we strive for full accessibility, some documents in PDF, Word, and Excel formats may not yet fully comply with accessibility standards. We are actively working to improve these materials and provide accessible alternatives where possible.
Contact
We welcome your feedback on the accessibility of our website. If you encounter any barriers or need assistance accessing content, please contact us:
- Email: [email protected]
- Phone: +372 731 1333